🔒 Privacy Policy for NatureGhumo

      Effective Date: 25-Mar-2026

Welcome to NatureGhumo (“we”, “our”, “us”).

We value your privacy and are committed to protecting your personal information while helping you discover unique nature stays and experiences.

This Privacy Policy explains how we collect, use, share, and protect your information when you use our website: 👉 https://www.natureghumo.com

1. 📥 Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Phone number
• Location (city, region)
• Any details shared during booking or inquiry

b) Booking & Inquiry Information

• Property preferences
• Travel dates
• Number of guests
• Special requests

c) Host / Vendor Information

If you list a property:

• Property details (name, location, pricing)
• Photos and descriptions
• Contact details
• Identification/verification info

d) Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent

2. 🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand user behavior

Types of cookies we may use:

• Essential cookies (required for website functionality)
• Analytics cookies (e.g., Google Analytics)
• Marketing cookies (if applicable)

You can control cookies through your browser settings.

3. 🎯 How We Use Your Information

We use your data to:

• Help you discover and book nature stays
• Connect you with homestay owners/hosts
• Respond to inquiries and provide support
• Send booking updates and confirmations
• Improve our platform and services
• Send promotional offers (only if you opt-in)

4. 🤝 Sharing of Information

We may share your information with:

a) Hosts / Property Owners

To facilitate bookings and inquiries.

b) Service Providers

• Payment gateways (e.g., Razorpay, Stripe)
• Analytics tools
• Hosting providers

c) Legal Authorities

If required by law or to protect our rights.

👉 We do not sell your personal data to third parties.

5. 💳 Payments & Financial Data

• Payments (if enabled) are processed through secure third-party providers.
• We do not store your debit/credit card details.
• All transactions are encrypted and secure.

6. 📞 Communication (Call, SMS, WhatsApp)

By using our platform, you agree that we may contact you via:

• Phone calls
• SMS
• WhatsApp
• Email

For:

• Booking assistance
• Customer support
• Important updates
• Relevant offers

7. 🔐 Data Security

We implement appropriate security measures, including:

• SSL encryption (HTTPS)
• Secure servers
• Restricted data access

However, no method of transmission over the internet is 100% secure.

8. 👤 Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Withdraw consent (for marketing communications)

To exercise these rights, contact us at the email below.

9. ⏳ Data Retention

We retain your information only for as long as:

• Necessary to provide our services
• Required by legal or regulatory obligations

10. 🌍 Location-Based Services

We may use your approximate location to:

• Show nearby homestays
• Improve recommendations

You can disable location access through your device settings.

11. 👶 Children’s Privacy

NatureGhumo is not intended for users under the age of 18.
We do not knowingly collect data from minors.

12. 🔄 Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Effective Date”.

13. 📩 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: contact@natureghumo.com
🌐 Website: https://www.natureghumo.com

🌿 Trust Statement 🌿

At NatureGhumo, we are committed to protecting your privacy while helping you experience the beauty of nature through authentic and carefully curated stays.